Streamline Fulfillment Processes

• We implement efficient fulfillment methods to remove unnecessary process steps, save labor hours, reduce errors, and increase accuracy to avoid any negative impact to revenue and profit margins
   

Inventory Organization

• We audit your inventory storage and location systems - ensuring that we are making the best use of available storage space and reduce any potential chances for products to become lost or damaged - reducing waste and product losses prior to being sold
   

Material Audits

• We oversee and audit the product shipping materials being used to send inventory to Fulfillment By Amazon warehouses. This helps to reduce packaging costs, being overcharged for storage fees, & prevents products from becoming damaged between Amazon to customer transit
   

Shipment Management

• We design a coordination system for all utilized transportation providers, ensuring the  prompt & proper movement of customer orders and shipments making sure they are delivered within designated, paid, and promised shipping timelines
   

Customer Retention Methods

• We consistently monitor and resolve any inbound customer complaints regarding shipping times, file damage claims to shipping carriers as needed, issue returns or replacements as needed, and include printed pick lists with any additional product information inserts to prevent any customer miscommunication or confusion of product handling
   

Optimize Shipping Paperwork

• ​We redesign shipping paperwork to clearly communicate instructions to customers on how to send comments, concerns, issues, & questions to appropriate departments - reducing any unnecessary transfers, redirects, or time wasted by employees that need to focus on other tasks
   

Receiving Product Replenishment Audits

• It's important to verify the quality and quantity of any inbound inventory shipments and replenishment orders to avoid paying for products not received, waste from receipt of damaged items that need to be replaced by vendors, and report any discrepancies to the appropriate sender in a timely manner to avoid waste
   

Ordering Patterns and Tracking

• We routinely record, analyze, and manage the shelf life of fast-selling inventory and products being sold on any marketplaces or storefronts - create restock orders on regulated schedule to maximize offered bulk discounts & avoid wasting time by reordering stock too frequently
   

Shipping Account Rates

• We will reach out and collaborate with applicable transport companies to secure the best shipping label and product rates to ensure we take advantage of any possible promotions and contract discounts - increasing profit margins
   

Overhead Expense Audit

• ​We track and list all overhead expenses & determine the shelf life of consumable items to remove wasted/expired product losses and increase profit margins
   

Outbound Fulfillment Audit

• We perform routine shipping audits - comparing label costs vs revenue, identify deficit patterns, any occurrances of being overcharged for incorrect box measurements/weights, and any other additional fees from customer-initiated address corrections or package intercepts so they can be billed appropriately
   

Inventory Turnover

• We determine an appropriate schedule for online product and service price increases to remain competitive with competitors, increase profits, implement overstock discounts & initiate liquidation sales of discontinued items and make room for new or fast-selling inventory items